Policy version: October 12, 2026.
Information we collect
When you order or contact us, we may collect your name, email address, billing and shipping address, order details, and support messages. Our website and service providers may also collect information such as IP address, browser and device type, pages visited, and cookie identifiers. Payment providers process payment details.
How we use information
We use information to process payments and orders, ship devices, deliver account or activation instructions, provide support, maintain security, prevent fraud, and improve the website. We use contact details for service messages and any marketing you choose to receive.
Sharing with service providers
We share information needed to operate the service with website and account providers such as Wix, payment providers, shipping carriers, and providers involved in activation or support. We may also disclose information when required by law or necessary to protect lawful rights and security. We do not sell personal information.
Cookies and preferences
Cookies and similar tools may support essential site functions, remember preferences, and measure site use. Use available site privacy controls and your browser settings to manage cookies. Blocking some cookies may affect sign-in, checkout, or other features.
Storage and security
We use reasonable safeguards, but no system is completely secure. We keep information as needed for orders, service, support, security, and applicable recordkeeping obligations. Access credentials should be kept private; do not send passwords or payment card numbers in a support message.
Your choices and requests
Depending on applicable law, you may request access, correction, or deletion of personal information and exercise other privacy rights. Email Support@1SubTV.com. We may need to verify your identity. Some records may need to be retained for legal or legitimate operational reasons. You can opt out of marketing while still receiving essential order and service messages.
Third-party services
External apps and linked websites have their own privacy practices. Review their policies before using them.
Children
Our service is intended for adults, and we do not knowingly collect personal information from children. Contact us if you believe a child has provided personal information.
Updates and contact
We post updates to this policy on this page. For privacy questions, contact Support@1SubTV.com.